International Telcom Services
International Telcom LLC provides a full service offering of business phone services through our brands: Dial800 and Kall8. The following is a comprehensive list of services available:
Online Call Management Software – Our easy to use from any device, online (non-downloadable) call management and tracking software is designed for effective tracking and analysis of your inbound calls, providing complete attribution for your marketing.
- Call Analytics Tools:
- Voice Analytics AI
- CallView 360™ Call Tracking
- Sentiment Rating
- Address Lookup
- Customized Campaign Tagging
- Dynamic Number Insertion for digital marketing tracking of:
- Keyword searches
- Adgroup Display
- Campaign Performance
- Custom Parameters
- Display Ad Performance
- Landing Pages & Promotions
- Social Media
- Advanced Calling Features:
- Business Text Messaging
- Custom Call Forwarding
- Call Recording
- Conferencing
- Caller ID Display
- Call Notifications
- Call Blocking
- Voicemail and Fax
- Call Announcement
- Virtual PBX
- Virtual Calling Card
- Lead Management
- Hunt groups
- Maximum call length limits
- Best Toll Free Numbers For Your Marketing
- Rapid Recall™ Premium 800 Toll Free Numbers
- Vanity Branding, Mnemonic Toll Free Numbers
- Premium, Memorable Numbers – Repeating Digits, Quads & More
- Bulk Campaign Tracking Numbers
- Choose From Every Prefix – 800,888,877,866,855,844,833
- Toll Free Number Routing Features
- US and International Toll-Free Call Origination
- VOIP Termination
- SIP Trunking Services
- Date/Time Scheduled Routing
- Unlimited Routing Profiles
- Simultaneous Call Routing
- Criteria based routing
- Remote Dial & Decision Routing
- Roundtrip™ routing for closed loop reporting of external call results
- Data Integration Features
- DNI – Dynamic Number Insertion for Digital Campaign Tracking
- RoundTrip API deliver calls and return results into call tracking software in real-time for closed loop reporting.
- Real-Time Event Delivery – Automated call delivery to any web end-point.
- Bulk Call Data Management – Manage data flow with pre-determined call data thresholds.
- Remote Dial & Decision API – Deliver call data to 3rd party software (ANI, Geo-Location, IVR selections etc..) then route to selected party based on specific criteria
- Open API framework for flexible call data management. With the Dial800 API ecosystem, there are virtually unlimited ways to utilize and share your call data with the tools you already use every day. Integrate with CRM’s, Call Center Management, Accounting Systems, Agency Analytics, Marketing Automation and more…
If you’re looking to unify your business phone services, International Telcom LLC can support and supply all of your telecom needs. Contact us today to learn more.